Parent
My daughter aged 6 and son aged 3 attended OpenSky for just under one year. We were obliged to the leave the school in May this year after the school was evicted from their premises following a multi year conflict with the landlord. This was the only the final problem that forced us to make the move . From the very beginning there was a problem with school in terms of communication and transparency. It is a matter of policy (which I tried to challenge ) that outside of infrequent very short parents evenings no direct contact is permitted between parents and teachers . All communications are screened through the admin department and anything contentious is referred to the head of school or the global head . It is claimed by the global head that this is the most efficient way but we found it very slow and lacking clarity , even on serious issues . For example , it came to our attention during a zoom lesson that 6-year old students are not encouraged to move from their desks/ interact . Even worse, during the class breaks students were played videos on a screen , further restricting their movement and social interaction . Only after one week of repeated escalations did we receive an acknowledgment of the issue and an admission that the practice needed to change . Worst of all was the psychological effect on our children . Our 6 year old daughter who is outgoing and curious became very negative about school and learning in general. She became agressive whenever we tried to speak in French . Just two days after starting a new school her attitude completely changed : she came curious again and asking questions. Clearly OpenSky is doing something very wrong . In our final interactions with the school , after they were evicted , I wrote to them three times over the course of a month requesting to refund canteen fees for meals not provided , which they had publicy committed to parents. I did not receive any response: this appears to be their standard response to inconvenient questions.The school has now moved to new premises, which they claim was always their plan . This was not made transparent to parents . Parents have been asking questions about the general financial position of the school . Again they have not been transparent . The common issue is one of trust and transparency, which raises serious questions about their duty of care to children in the school .